Internal Sales Account Manager

Overview: Reporting directly to the Lead Account Manager, the Internal Sales Account Manager will take full ownership of a designated portfolio of customer accounts while managing a high volume of inbound sales enquiries. Working in a rapid-fire environment, you will proactively drive targets for turnover, profitability, quote volume, and conversion rates—all while maintaining an flawless level of administrative accuracy. Key Benefits: 33 days holiday (inclusive of bank holidays) Company pension scheme Comprehensive life insurance policy Free on-site parking Duties and Responsibilities: Generating accurate commercial quotes and processing inbound sales orders. Nurturing and building long-term customer relationships. Interpreting technical manufacturing drawings and processing material nesting requirements. Managing a dynamic daily workload to meet fast-paced customer expectations. Following up on all outstanding quotes to record customer feedback and improve conversion rates. Maintaining a baseline target of at least 8 completed quotes per day. Ensuring an efficient turnaround time on quotes (targeting sub-4-hour responses). Strictly adhering to company Health, Safety & Environment (HSE) rules and 5S workplace standards. Requirements: Strong commercial and business awareness. Advanced IT and systems skills. Excellent communication skills with the ability to work collaboratively in a team. Strong problem-solving capabilities and exceptional time management. Thrives well under pressure in high-volume, fast-paced environments. High level of flexibility and adaptability.